Our long standing client is looking for a motivated Sales Desk Administrator. You will report to their Product, Sales & Customer Service Manager and join their existing team to support the ongoing growth their business, within the Dorcan Industrial Estate, Head Office to cover Maternity Leave.
They supply a wide range of garden machinery across the UK to leading online, television and high street retailers. The role will include regular telephone & email contact with trade retailers and dealers. The reason for contact, will vary from specification queries to placing of orders and it will be your responsibility to identify their needs and provide the necessary information or process the order, in an effective and quick manner. Attention to detail is imperative.
We also would like the candidate to manage container fulfilments for major retailers. Regular contact with their 3rd party courier, will also be necessary to ensure customers orders are delivered within agreed timescales.
You will also be dealing with credit requests from retailers. This part of the position will include arranging collection of faulty or unwanted products through our their transport department or with a third party courier. You will manage the process to completion, with financial credits being applied to individual business accounts.
The ability to work under pressure and prioritise your own workload is essential, along with excellent administrated & telephone skills. Full training will be given, but a basic understanding of garden machinery and also knowledge of Windows based software, would be preferable but not essential.
Paid Holiday: 22 days plus bank holidays. (Pro-Rata)
Hourly Rate: £8.50 per hour.
Hours: Mon -Fri 08.30 – 17.30 (30 minutes lunch) – 42.5 hours per week